Refund policy

Inkmelit Return & Refund Policy

At Inkmelit, we want you to vibe with every piece you order. But if something doesn’t feel right, no stress, we’ve got a simple 5-day return and exchange system to keep things smooth.


Order Modification & Cancellation

Changed your mind? Happens.

  • You can modify or cancel your order within 12 hours of placing it.

  • After 12 hours, your order goes into processing mode and can’t be changed—so ping us ASAP if you need help.


Return & Exchange Eligibility

Here’s what we accept:

  • Return/exchange within 5 days of delivery.

  • Items should be unworn, unwashed, with tags intact, and in original packaging—basically, the same condition you got them in.

  • Accessories, freebies, and promo items can’t be returned or exchanged.

  • A handling fee of ₹150 applies for all returns/exchanges per product.

Sale & Festive Products 

Sale steals & festive products are final.
No returns or exchanges on discounted or special-offer items.


Damaged or Incorrect Items

Got something damaged or not what you ordered? We’ve got your back.

  • Reach out to us immediately.

  • To fast-track your claim, you must record an unboxing video — it helps us resolve issues quickly and efficiently.


Refunds

  • Prepaid Orders: Your refund heads back to your original payment method within 7 days of us receiving the item.


Exchanges

  • Exchanges are delivered within 14 days from the time original product is received.

  • Each product can be exchanged only once, so choose your replacement wisely!


How to Start a Return

Super simple—just hop onto our Return Dashboard and follow the steps.
We’ll handle the rest.